Cocoon's Privacy Policy

Privacy Policy

Cocoon Float Spa recognizes that your privacy and the protection of your personal information are important to you. This statement is intended to disclose how Cocoon Float Spa uses and attempts to protect your personal information while using the Cocoon Float Spa website. Cocoon Float Spa allows new or existing clients or Members (which are referred to collectively in this Policy as “Clients”) to enroll for services provided by Cocoon Float Spa. In addition, Cocoon Float Spa allows new or existing Clients to create a sign-in name and password for use in accessing those portions of the Cocoon Float Spa website that are relevant to the goods or services purchased by the Client. Those Clients who have purchased any of Cocoon Float Spa Memberships or services may access the Members’ Area of the website. Clients may also access and use the Cocoon Float Spa website to purchase any of the services provided by Cocoon Float Spa such as Float Therapy sessions or Therapeutic Massage sessions or to request and schedule appointments. By using the Cocoon Float Spa website, you consent to the data practices described in this statement.

Collection of Information By Cocoon Float Spa

Cocoon Float Spa collects and processes personal information to enable it to authenticate Clients, to allow Clients or prospective Clients to enroll in services, to allow existing Clients to access the appropriate areas of the website and to facilitate the purchase of services. When you register with the Cocoon Float Spa website you will be asked to provide certain personal information that will be stored in a profile maintained for you. The information requested will depend upon your reason for accessing the website. New or existing Clients who enroll for services, as well as new or existing Clients who purchase a services, will be asked to provide their name, address, phone number, e-mail address, referral source, if any, as well as current credit or debit card information.
Existing Clients who access Cocoon Float Spa website will be asked to provide their name, as well as a user name and a password.
Members who enter a source of referral information or Emergency Contact or family or friends Information . All such third party client information will be treated as personal information of the Client.
Your name, address, phone number, and e-mail address will be stored on a directory of Cocoon Float Spa Clients, which is generally available to authorized employees and agents of Cocoon Float Spa.
Your other personal information, including your user name, password, and financial information are maintained on Cocoon Float Spa secured servers. This information can only be accessed by Cocoon Float Spa personnel.

Use of Your Personal Information by Cocoon Float Spa

How Cocoon Float Spa Will NOT Use Your Personal Information.
Cocoon Float Spa will not sell or rent your information to third parties.
Cocoon Float Spa will not disclose your personal information to third parties without your prior consent, except as otherwise provided in this policy.

How Cocoon Float Spa Uses Your Personal Information.

Cocoon Float Spa uses your personal information for the operation and maintenance of your Cocoon Float Spa account and to provide any product or service which you have purchased. For example, Cocoon Float Spa uses your user name and password to allow you access to the appropriate area of the Cocoon Float Spa website. Cocoon Float Spa allows Client Care to access your user name and password to provide assistance with your account if needed.

Cocoon Float Spa may also send you e-mails about services or products that Cocoon Float Spa offers or makes available, or other issues deemed relevant by Cocoon Float Spa. These periodic e-mails are considered essential to the provision of the service you have requested.

General Disclosure of Personal Information by Cocoon Float Spa.

In general Cocoon Float Spa will ONLY disclose your personal information to authorized agents or representatives of Cocoon Float Spa for the purposes of providing the product or services which you have purchased. In general, and unless otherwise authorized by your use of Cocoon Float Spa services (for example, the Referral Directory), Cocoon Float Spa will not disclose your personal information to other Cocoon Float Spa Clients or to third parties.

Cocoon Float Spa may disclose personal information if required to do so by law, or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process, (b) protect and defend the rights or property of Cocoon Float Spa, or (c) act under exigent circumstances to protect the personal safety of Cocoon Float Spa Clients or the public.

Managing Your Personal Information

You can always add, update, or make changes to the information in your Cocoon Float Spa profile.

Security and Storage of Your Personal Information

A “cookie” is a very small text file that a website saves to your computer’s hard disk to store information that you provide about yourself or to store your preferences. Cocoon Float Spa permits, but does not require, the use of a cookie to improve your sign-on experience. For example, Cocoon Float Spa may store your user name in a cookie that will remain on your computer after you sign out. This cookie allows your user name to be repopulated so that you will only need to type your password the next time you sign in.

In addition, we may disclose the presence of a cookie to third parties in order to advertise our services. We may also contract with third-party advertising networks that use cookies, or other tracking technologies to collect certain non-personal information about your activities on the website to offer you targeted advertising based upon your interests. We may also use cookies delivered by third parties to track the performance of our advertisements.

You can refuse to accept browser cookies by activating the appropriate setting on your browser. Most recent browsers provide the flexibility to reject all cookies, accept all cookies, or accept cookies only from sites you trust. Please note that if you refuse to accept browser cookies, your access to or use of certain portions of the website may be limited.

Changes to this Privacy Statement

Cocoon Float Spa may occasionally update this Privacy Statement. When we do, we will also revise the “last updated” date at the top and bottom of the Privacy Statement. Your continued use of Cocoon Float Spa products or services will be subject to the terms of the current Cocoon Float Spa Privacy Policy.

Contact Information

If you have questions regarding this Privacy Statement, please send an email e-mail to [email protected]
Last Updated: July, 2015

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